Management Policy
Martifer undertakes the commitment of Improving Clients’, Shareholders’ and Employees’ satisfaction and establishing relationships sustained with their macro and microenvolvent, with the purpose of standing itself by technological capacity, vanguard and social responsibility.
Martifer is committed to improving the satisfaction of its clients, shareholders and employees and establishing sustained relationships with its stakeholders to assert itself through its technological capacity, innovation and social responsibility. It aims to differentiate itself from other competitors, making each client, its employees and society recommend our products and services, due to their satisfaction.
Thus, it undertakes:
- The constant concern to identify and meet the requirements and expectations of its clients;
- To promote an integrative view of clients, employees and suppliers and ensure compliance with contractual requirements;
- To promote the development of people through awareness sessions and training;
- To promote the participation and interview of all employees and of those that work on behalf of the company, in the goals undertaken by the organisation;
- To ensure compliance with the requirements of the Norms ISO 9001, ISO 45001, ISO 14001 and EN 1090-1 and related norms;
- To promote the continuous improvement of process performance and effectiveness of the management system contributing to the reduction of flaws and increased productivity;
- To comply with legal and regulatory requirements applicable to products, services and activities;
- To promote continuous improvement of health and hygiene conditions and safety at work, identifying hazards, assessing and controlling the risks associated with the performed activities, preventing accidents and providing better comfort in work performance, to minimise the exposure to risk factors that cannot be eliminated;
- To promote continuous improvement of environmental performance through the identification and assessment of environmental aspects, associated with the activities, products or services that the organisation can control or influence, to minimise or eliminate environmental impacts, preventing pollution;
- To promote ethical behaviour, respect for human rights and respect for fundamental labour rights;
- To implement operational practices aimed at preventing corruption in all its forms.
- To promote social responsibility in the communities where it carries out its business activities to contribute to their progress and well-being.
